Once you have On Repeat, you’ll receive an email confirming your order. To manage your future orders, your On Repeat schedule, and your On Repeat account details please visit your account on our website, selecting 'Manage On Repeat'.
Your first order will be placed as normal and arrive in the time stated in our delivery schedule. Then we’ll place all future orders automatically, according to your selected frequency, and you’ll only be charged on the day your order processes. These future orders will be delivered by DPD / DHL with our next-day delivery service*. Delivered Tuesday through to Friday (*except on Bank Holidays or if you live in a two-day delivery zone).
We’ll send you an email reminder three days before each future On Repeat order is due to be placed so you know it’s coming. You can change On Repeat at any time.
You’ll also receive emails with important information related to your On Repeat account, such as if your item is discontinued, if you cancel an On Repeat item, and confirmation when an order is placed successfully.
LUNA & me reserve the right to make changes to our product pricing which we may implement from time to time.