Our couriers can change the delivery date of your order, however please note that this is completely at your discretion. Your order will not return to a freezer between leaving our facility and arriving at your address. We are not liable to reship or refund your order if you have changed your delivery date with our courier. Please note that as your goods are perishable, our courier are within their rights to destroy the parcel if not delivered when scheduled by us. We cannot accept any claims where the customer has changed the delivery date.

If you change the delivery address once the goods have been despatched to you, we reserve the right to pass on any extra charges made by our couriers for redirecting your delivery. We and our couriers will do our very best to ensure delivery, however we cannot accept any claims if not delivered to the new address successfully under any circumstances where the change was requested but the customer after ordering.